Last month, the FCA published a discussion paper aimed at bettering the commercial regulatory landscape, the average UK home insurance has skyrocketed, the increase in severe weather damages is compelling insurers to think of stronger strategies, and REG's new module REG Verified is set to revolutionise the insurance market...
MGAs play an irreplaceable role in the insurance sector, and while it’s crucial for them to be on top of all their regulatory and compliance duties, they also need to ensure seamless customer experience (CX) and retention. At the end of the day, customers should always be at the heart of every business decision because without them, no firm would survive. In addition, MGAs need to ensure they’re always treating their clients fairly. According to Forrester, 41% of customer-obsessed firms achieved at least 10% revenue growth in 2023, compared to only 10% of less mature firms...
As sponsors of this year's MGAA Annual Conference, centred around the Power of Partnerships, REG proudly presents, Marketing Manager Zoë Parsons and Head of Customer Success Nathan Banfield. Watch below as they share their insights on leveraging relationships to drive strategic initiatives and elevate customer experiences, demonstrating our commitment to innovation and community-driven success.
The pressure to address climate and social issues is greater than ever. Companies are now scrutinised by watchdogs, employees, investors, and customers, all demanding thorough documentation and assessment of their strategies for tackling these crises. Environmental, Social, and Governance (ESG) issues have become integral to a business's overall strategy, and stakeholders are increasingly unwilling to trade with companies that fail to take these pillars seriously...
Last month, the FCA urged financial firms to improve their treatment of politically exposed persons (PEPs), a major IT outage led to a potential rise in claims, the UK motor insurance sector faced major underwriting losses due to the current economic and political climate, and the insurance industry is supporting $19 trillion in net zero investments by engaging in greener projects...
As the July 31st deadline for Consumer Duty board reports approaches, effective reporting on assessment processes and positive consumer outcomes has never been more critical. The FCA states that fair value is the biggest challenge under the Consumer Duty, with firms managing diverse product lines and extensive distribution channels encountering heightened difficulties in gathering and processing data. Establishing a robust system capable of continuously requesting, acquiring, and analysing data from any size distribution network is essential for conducting thorough assessments. Those still reliant on emails and spreadsheets, rather than specialised digital solutions, find it challenging to manage these tasks effectively...
In the financial services arena, Anti-Money Laundering (AML) professionals are constantly seeking innovative ways to enhance the efficiency and accuracy of Know Your Customer (KYC) and Know Your Business (KYB) processes. One of the most transformative technologies in this arena is AI. By integrating AI into KYC and KYB procedures, financial institutions can significantly streamline their operations, particularly in areas such as analysing Politically Exposed Persons (PEPs) and sanctions screening data...
Last month, the growing threat of summer floods was highlighted, urging both policyholders and insurers to take proactive steps. The FCA's Market Watch 79 emphasised the importance of strong data management in surveillance against market abuse, firms were reminded that the Consumer Duty is not a 'one time requirement', but a continuous effort, and REG is excited to sponsor the upcoming MGAA Annual Conference and collaborate with MGAs about the value of partnerships…
The relationship between Managing General Agents (MGAs) and RegTech companies is reshaping the insurance landscape and partnerships between the two are not just beneficial—they are essential. As proud sponsors of this year’s Managing General Agents’ Association (MGAA) Annual Conference, we are thrilled to embrace the theme, 'Power of Partnerships.' Our goal is to underscore the transformative potential these collaborations hold for staying ahead of the competition and driving the entire industry forward...
Anti-money laundering (AML) standards are more than regulatory requirements; they are vital safeguards for the insurance sector. AML policies are critical in preventing the infiltration of illegitimate funds and requires rigorous monitoring and reporting of financial transactions. In the insurance industry, the complexity of transactions and the global scope of operations introduce significant risks, making AML compliance not only a regulatory must but a central component of business practices...
Choose a time to suit you and meet one of our experts
Book a demo with us
