How Lorega
Transformed Broker Compliance & TOBA Renewals

Lorega replaced time-consuming manual broker checks and spreadsheet processes with faster onboarding, smarter monitoring, and stronger broker relationships using REG.



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At a glance:

  • New broker onboarding reduced from 2+ hours
  • TOBA renewals cut from 3 to 4 weeks to around 1 week
  • Real-time broker alerts and monitoring
  • Improved compliance team efficiency
  • Better broker communication and service delivery

 

At a glance:
Lorega Logo

About Lorega

With nearly 30 years’ experience, Lorega is an MGA providing innovative insurance products and specialist expertise to UK businesses and homeowners through broker partners.

Its product range includes loss recovery, cyber recovery, and HSE recovery solutions, supported by a customer-focused service model.

The Challenge

Lorega needed a more efficient way to onboard brokers, renew agreements, and maintain ongoing compliance oversight across its broker network.

Manual processes relied on spreadsheets, multiple external systems, and significant internal effort, creating delays and operational burden.

Significant Workload

Significant Workload

Compliance teams faced heavy admin demands across onboarding, reviews, and monitoring.

Timely Processes

Timely Processes

Onboarding a new broker could take at least two hours.

Costly Audits

Costly Audits

Manual reviews and renewals consumed valuable time and resource.

Fragmented Systems

Fragmented Systems

Teams relied on Companies House, FCA checks, spreadsheets, and manual follow-up.

“REG’s an intuitive tool so it doesn’t take long to get real business benefits.”

Lee Bennett, Director Of Operations, Lorega

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How REG Helped

REG introduced a centralised platform that automated broker monitoring, streamlined renewals, and improved regulatory workflows.

 

Real-Time Monitoring Icon

Real-Time Monitoring

Track permissions, credit ratings, renewals, and compliance changes automatically.

Instant Alerts Icon

Instant Alerts

Receive proactive notifications on key broker developments and overdue actions.

Cloud-Based Efficiency Icon

Cloud-Based Efficiency

Access one connected platform instead of multiple manual systems.

Digital TOBA Exchanges Icon

Digital TOBA Exchanges

Issue, sign, renew, and manage agreements online far more efficiently.

“REG gave us a decision-making framework enabling better monitoring of our broker community.”

Lee Bennett, Director Of Operations, Lorega

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The Impact

By replacing fragmented manual processes, Lorega created a faster, more structured, and more scalable broker management model.

 

Faster TOBA Renewals

Renewals reduced from several weeks to around one week.

Improved Processing Efficiency

Compliance teams spend less time gathering information and chasing updates.

Stronger Broker Relationships

Better communication supports more constructive two-way conversations.

Enhanced Governance

Structured monitoring frameworks improve accountability and oversight.

Lorega

Ongoing value

REG continues to help Lorega manage broker compliance more efficiently while supporting better service standards across its broker community.

The platform gives teams instant access to information, proactive alerts, and a clear framework for follow-up actions, helping maintain strong governance without adding operational drag.

As Lorega grows, the system supports scalable onboarding, renewals, and monitoring across an expanding network.

 

Continued Value Delivered:

  • Scalable broker oversight
    Manage growing broker networks without increasing admin burden
  • Faster internal workflows
    Reduce time spent searching across multiple systems
  • Stronger compliance confidence
    Real-time visibility supports more informed decisions
  • Improved broker engagement
    Better communication builds stronger long-term relationships
  • Simplified renewals
    Agreements can be managed quickly and digitally
  • Future-ready governance
    Structured frameworks support evolving regulatory demands

“REG’s an intuitive tool so it doesn’t take long to get real business benefits. We now have better, more constructive broker relationships which enables us to provide better service to our customers.”

Lee Bennett

Director Of Operations, Lorega

Ready to Simplify Broker Compliance?

See how REG helps MGAs and insurers speed up onboarding, improve oversight, and strengthen broker relationships.

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