How Property Protector
Accelerated Broker Onboarding & TOBA Management

Property Protector replaced cumbersome manual broker checks and document handling with a faster, smarter, centralised process using REG.



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At a glance:

  • Faster broker appointments and onboarding
  • Simplified TOBA issuance and storage
  • Real-time creditworthiness visibility
  • Reduced manual admin workload
  • Smarter internal decision-making

 

At a glance:
Property Protector Logo

About Property Protector

With nearly 30 years’ experience, Property Protector is a specialist property owners insurance scheme with over 5,000 policyholders across the UK.

Backed by over 125 years of property heritage, the business works with leading UK insurers to provide competitively priced cover supported by high service standards.

The Challenge

Property Protector needed a more efficient way to appoint new brokers, assess creditworthiness, and manage agreements.

Existing processes relied heavily on manual checks, disconnected data sources, and time-consuming document administration.

Timely Processes

Timely Processes

Sourcing information and reviewing broker viability took significant internal time.

Lengthy TOBA Issuance

Lengthy TOBA Issuance

Agreements had to be manually emailed, chased, stored, and retrieved.

Distributed Data

Distributed Data

Important broker information sat across multiple systems and documents.

Manual Assessment

Manual Assessment

Creditworthiness and background checks required laborious manual review.

“It’s really thorough and I just like the fact that everything is in one place and you can extract everything.”

Kevin Tellis, Business Development Manager, Property Protector

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How REG Helped

REG introduced a centralised platform that streamlined broker onboarding, due diligence, document exchange, and oversight.

 

Dependable Credit Checks Icon

Dependable Credit Checks

Access current and credible broker creditworthiness data instantly.

Centralised Documents Icon

Centralised Documents

Store TOBAs and key records in one secure, accessible platform.

Accelerated Onboarding Icon

Accelerated Onboarding

Reduce delays by bringing all due diligence data into one workflow.

Comprehensive Data Analysis Icon

Comprehensive Data Analysis

Review broker information quickly through clear and condensed reporting tools.

“We have confidence in knowing we are making an informed decision and doing the right thing.”

Kevin Tellis, Business Development Manager, Property Protector

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The Impact

By replacing fragmented manual processes, Property Protector built a faster and more reliable broker management model.

 

Compliance Confidence

Real-time data improves trust in broker decisions and oversight.

Better Time Allocation

Teams spend less time on admin and more time on valuable work.

Smarter Decision-Making

Faster access to reliable data improves internal planning and communication.

Efficient Communication

Document exchange and broker interactions are simpler and quicker.

Property Protector

Ongoing value

REG continues to support Property Protector with a scalable and efficient way to manage broker relationships, documentation, and due diligence.

As the business grows, the platform helps maintain strong controls while reducing the operational burden of onboarding and oversight.

Teams also benefit from easier internal collaboration, instant document access, and improved confidence in every broker decision.

 

Continued Value Delivered:

  • Scalable broker onboarding
    Grow agency relationships without increasing admin pressure
  • Permanent document visibility
    Access TOBAs and records instantly whenever needed
  • Faster internal workflows
    Reduce time spent chasing, filing, and retrieving information
  • Stronger risk confidence
    Make decisions based on current market and credit data
  • Better broker relationships
    Smoother onboarding creates a stronger first impression
  • Future-ready operations
    Continue scaling with smarter systems and less friction

"It’s really thorough and I just like the fact that everything is in one place and you can extract everything. We have confidence in knowing we are making an informed decision and doing the right thing. I’d be more than happy to recommend REG for all the reasons mentioned.”

Kevin Tellis

Business Development Manager, Property Protector

Ready to Simplify Broker Onboarding?

See how REG helps insurers speed up due diligence, automate documents, and make smarter broker decisions.

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