Among the questions covered:
1. Which recent regulatory changes including the introduction of fair value assessments (Consumer Duty rules) have had the biggest impact on insurer and MGAs in terms of workload?
2. What impact have these changes had on seemingly simple tasks like onboarding brokers, and how are these being managed?
3. How are insurers and MGAs managing the increased volumes of data that must be collected, analysed and reported to remain compliant and easily auditable?
4. What are the biggest risks to businesses in terms of data protection and document retention today?
5. In terms of internal resources, how are companies staffing to manage ongoing and new regulatory requirements?
6. How have insurers and MGAs engaged with external specialists such as consultants, accountants and audit firms to manage ongoing and new regulatory requirements?
7. How are firms looking to modernise the processes and tools they use to handle their regulatory work; and how widely used are paper based methods and spreadsheets today?
8. What technologies and tools have made the biggest difference to date for insurers and MGAs in handling regulatory work, and the documentation that is involved; and what are they looking for in the future to reduce the burden and become more efficient?
9. How can companies foster and maintain a pervasive compliance culture across their organisation?
10. What does the future for regtech look like in insurance