How Collingwood Automated Broker Due Diligence & Improved Oversight

Reduced manual monitoring, improved compliance visibility, and streamlined broker management with REG.



Book A Demo    Download PDF

At a glance:

  • Manual broker monitoring turns automated and centralised
  • Improved oversight across all broker relationships
  • Reduced reliance on time-intensive manual processes
  • Faster onboarding and more efficient due diligence
  • Stronger collaboration across underwriting, risk, and compliance
At a glance:
Collingwood Logo

About Collingwood Insurance

Collingwood Insurance Company Ltd is a specialist motor insurer, established in 2003, operating in the UK through a network of insurance intermediaries.

With a focus on flexibility and responsiveness, Collingwood relies on efficient systems and strong broker relationships to deliver and scale new propositions effectively.

The Challenge

Collingwood needed a more efficient way to manage and monitor its growing broker network. Existing processes relied heavily on manual effort, making it difficult to scale, maintain accuracy, and ensure consistent oversight.

Time-Consuming

Time-Consuming

Monitoring brokers required manual checks across multiple data sources, taking up valuable internal resource.

Error-Prone

Error-Prone

Manual data handling increased the risk of inconsistencies and missed information.

Inefficient Monitoring

Inefficient Monitoring

Tracking broker activity and compliance lacked structure and central visibility.

Lack of Oversight

Lack of Oversight

Without a unified system, identifying risks or issues quickly was difficult.

“Before using REG it was very time consuming because we had to manually process the monitoring of all brokers and check each one at a time.”

Jessica Gonzalez, Technical Motor Underwriter, Collingwood

See more case studies

How REG Helped

REG replaced fragmented, manual processes with a centralised platform for broker due diligence, compliance monitoring, and communication.

Smarter Resource Targeting Icon

Smarter Resource Targeting

Focus effort on high-priority brokers and risks instead of spending time on repetitive manual checks.

Effective Communication Icon

Effective Communication

Centralise broker interactions with seamless document sharing and streamlined communication.

Priority Management Icon

Priority Management

Automated alerts highlight key changes, helping teams act quickly and stay on top of compliance requirements.

Consolidated Broker Data Icon

Consolidated Broker Data

Bring all broker information, compliance records, and due diligence into one central, accessible platform.

“The software provides effective tools to help us monitor all brokers in one place.”

Jessica Gonzalez, Technical Motor Underwriter, Collingwood

See more case studies

The Impact

The result is a faster, more scalable, and more reliable approach to broker oversight and compliance.

Faster Broker Onboarding

Streamlined due diligence processes reduce delays and accelerate the onboarding of new broker partners.

Improved Cross-Team Collaboration

Underwriting, risk, and compliance teams work from shared data, improving consistency and decision-making.

Stronger Broker Relationships

Clear communication and structured processes support more effective and trusted broker partnerships.

More Efficient Oversight

Enhanced visibility enables quicker identification of risks and more confident, data-driven decisions.

Collingwood Insurance

Ongoing value

With REG embedded across its operations, Collingwood continues to evolve how it manages broker oversight, compliance, and internal workflows.
What started as a solution to reduce manual effort has become a core part of how teams operate, supporting a more proactive, data-driven approach to broker management.
As regulatory requirements and business priorities shift, Collingwood can adapt quickly without needing to rebuild processes or increase operational overhead.

Continued Value Delivered:

  • Scalable oversight
    Easily manage a growing broker network without increasing manual workload or complexity
  • Consistent compliance processes
    Standardised workflows ensure all brokers are monitored against the same criteria
  • Improved audit readiness
    Centralised records and activity tracking provide a clear, accessible audit trail
  • Greater operational confidence
    Teams can rely on accurate, up-to-date data when making decisions
  • Flexibility to evolve
    The platform supports ongoing optimisation as new requirements or opportunities emerge
  • Reduced dependency on individuals
    Knowledge and processes are embedded within the system, not reliant on manual handling

"Before using REG it was very time consuming because we had to manually process the monitoring of all brokers and check each one at a time.

The software provides effective tools to help us monitor all brokers in one place.

We would recommend the software to any potential client who is looking to streamline their due diligence function in making it automated and more efficient."

Jessica Gonzalez

Technical Motor Underwriter

Ready to Simplify Broker Due Diligence?

See how REG can help you automate monitoring, improve oversight, and scale your broker network with confidence.

Book a demo