How Kindertons
Reduced Due Diligence Checks from 30 Minutes to Under 5

Kindertons replaced fragmented manual checks with a faster, centralised compliance process, improving onboarding speed, oversight, and decision confidence.



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At a glance:

  • Due diligence checks reduced from 30 mins to under 5
  • Real-time oversight across trading partners
  • Faster onboarding and commercial decisions
  • Improved compliance confidence
  • Reduced supply chain risk exposure

 

At a glance:
Kindertons Accident Management Logo

About Kindertons Group

With nearly 30 years’ experience, Kindertons Accident Management is a leading provider of accident management, insurance, and mobility solutions to the UK motor and insurance industry.

The business works with insurers, MGAs, brokers, fleets, body shops, and dealerships, delivering seamless support across a broad partner network.

The Challenge

Kindertons needed a more efficient and reliable way to assess and monitor trading partners.

Existing checks relied on multiple disconnected systems and periodic reviews, making onboarding slow and reducing confidence in ongoing oversight.

Time-Consuming Checks

Time-Consuming Checks

Teams had to search multiple systems manually to complete basic due diligence.

Obsolete Data

Obsolete Data

Periodic reviews meant decisions could be based on outdated information.

Data Siloes

Data Siloes

Critical information sat across separate providers and platforms.

Limited Oversight

Limited Oversight

Changes in credit status, sanctions, insolvencies, or adverse news could be missed between checks.

“It was a longer process because we would need to go into Creditsafe, Companies House, ICO and the FCA separately, which was obviously time consuming."

Hilary Robberts, Senior Administrator, Kindertons Group

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How REG Helped

REG introduced a centralised compliance platform that automated partner screening, monitoring, and onboarding checks.

 

Reliable Real-Time Data Icon

Reliable Real-Time Data

Live data feeds provide accurate and current insight into trading partners.

Automated Surveillance Icon

Automated Surveillance

24/7 monitoring identifies adverse changes and sends alerts instantly.

Complete Oversight Icon

Complete Oversight

View holistic company profiles in one place for faster decision-making.

Robust Compliance Controls Icon

Robust Compliance Controls

Support regulatory obligations with stronger documentation and monitoring processes.

“It’s sped up the process, especially when it comes to onboarding people, because everything’s there and so much quicker.”

Hilary Robberts, Senior Administrator, Kindertons Group

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The Impact

By replacing manual checks with automated oversight, Kindertons built a faster and more dependable due diligence model.

 

Accelerated Onboarding

New partners can be reviewed and approved more quickly.

Instant Decision-Making

Teams access the information they need immediately.

Trusted Relationships

Confidence in partner quality supports stronger commercial decisions.

Reduced Risk Exposure

Continuous monitoring improves resilience across the supply chain.

Kindertons Group

Ongoing value

REG continues to help Kindertons manage compliance more efficiently while creating capacity for future operational improvements.

The platform has become a trusted part of day-to-day decision-making, giving teams confidence that they are working with accurate, up-to-date information.

As the business grows, Kindertons can scale partner onboarding and monitoring without adding unnecessary admin burden.

 

Continued Value Delivered:

  • Scalable due diligence processes
    Review more partners without increasing manual workload
  • Real-time risk awareness
    Spot issues quickly instead of waiting for scheduled reviews
  • Improved board confidence
    Clear oversight supports governance and internal reporting
  • Stronger supply chain resilience
    Reduce exposure to adverse events across partner networks
  • Future-ready operations
    Opportunity to expand into tasks, workflows, and document management
  • Better internal efficiency
    Time saved can be redirected into higher-value work

"It just was a longer process because we would need to go into Creditsafe, Companies House, ICO and the FCA separately; which was obviously time consuming.

It's sped up the process, especially when it comes to onboarding people, because we've obviously got our due diligence to go through and everything's there and so much quicker.

Everybody's picked it up fairly easy. It's not too complicated a system. The training is always there whenever we need it."

Hilary Robberts

Senior Administrator, Kindertons Group

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